Services

Improve Customer Experience for Take out / Delivery Customers
During peak times, handling order taking on the phone and attending to Take out / Delivery customers at the restaurants can be quite a daunting task. Unless you have dedicated staff just to attend to phone orders, which is almost never the case, either you will keep the Take out / Delivery customer waiting for service or will leave the phone unattended. Juggling the two tasks simultaneously often results in unprofessional experience for your customers, call-in ones and the poor experience drives them away to the next best option. Not only that, you may not even realise how much revenue you may be missing in the form of lost orders due to missed or poorly handled calls.

This problem can quickly be resolved by Call Center Services; so that the restaurant staff can focus on the more pressing issue at hand,
serving yummy food on time without being constantly distracted by a constantly ringing phone.